About The Tool
The ITP Remote Support Tool includes full encryption, based on RSA private-/public key exchange and RC4
session encoding. This technology is based on the same standards as https/SSL and is
considered completely safe by today’s standards.
The key exchange also guarantees a full client-to-client data protection. This means that
even our routing servers will not be able to read the data stream.
In addition to the PartnerID TeamViewer generates a session password that changes with
every start of the software to ensure added prevention of unauthorized access to a remote
Security relevant functions like file transfer require additional, manual confirmation of the
Also it is not possible to control a computer invisibly. For data protection reasons the person
sitting on the remote computer has to be able to detect when someone is accessing the
All program files are secured using VeriSign code signing technology. This allows you to
verify the origin of the executable you received.