PSTN Telephone lines
ITP’s portfolio includes wholesale line rental (WLR3) for BT PSTN and ISDN lines, enabling us to provide customers with high quality, reliable BT lines at competitive prices for voice calls and/or broadband. If you already have our Broadband service, transfer or add new line with us to augment the existing relationship. Even where customers already have their lines installed by BT Retail or any other BT Wholesale based service provider, you can still transfer those existing lines to us and continue to benefit from the reduced prices in terms of the rental and the calls made on them. With just a 30 day cancellation period and no minimum contract terms, they offer attractive cost effective options. Flexible billing options allow for a choice of 3 line care options for faults and maintenance . ITP PSTN and ISDN lines are maintained by BT Openreach, just like BT Retail Installed Lines .
Leased lines & Ethernet circuits
ITP’s circuits range from 2MB/s to 1GB/s and are suitable for direct Internet access, MPLS VPNs and point to point connections. We provision circuits from all of the major UK carriers including BT and Virginmedia at the most competitive pricing in the country. We offer a 99.9% Service Level Agreement (SLA) on our leased circuits and 99.99% with a failover option. Services are available managed with a router or unmanaged as ‘wires only’. All managed circuits are proactively monitored 24/7.
Generally more suitable for higher speed access and at the upper end of the price scale. Fibre Ethernet provides a circuit end-to-end, from Premises to POP (Point of Presence) or premises to premises (Point-to- Point). Most carriers will use BT Openreach to deliver the local fibre circuit that terminates the circuit in the end user premises and others will provide their own fibre. Many will do both depending on the reach of their own networks.
Ethernet in the First Mile (EFM)
EFM mixes new and old technologies to provide uncontended symmetric circuits with guaranteed bandwidth allowing Quality of Service (QoS). We offer speeds from 1Mb/s to 35Mb/s* over multiple copper pairs.
FTTC Ethernet brings a lower cost, predictable last mile technology to BT’s National Ethernet Network. This provides bandwidth at downstream speeds of up to 80Mb/s and upstream speeds of upto 20 Mb/s with lead times of 15 working days. Please note that you need a PSTN line for this service.
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2Mb/s leased lines and Ethernet circuits are available with an IPStream Connect MAX Premium back up. Customers with business critical services requiring 99.99% service availability are advised to take this option.
ITP has an experienced pre-sales team and can design bespoke solutions to meet even the most complex of requirements, including leased line or Ethernet circuit failover options.
Wires only Internet and VPN
For Clients requesting to use their own hardware, maintenance and first line support teams we supply wiresonly services. This service has a 99.9% best efforts SLA as standard.
Wires only point to point
Off-net point to point and point to multi-point services are available as a wires only service. Please speak to your ITP Account Manager for further details.
Bandwidth is available separately for future growth without the worry of high set up fees and additional pipes. As an example you could purchase a 100Mb/s circuit with a 10Mb/s committed data rate (CDR) and if you require additional bandwidth, the CDR can be increased. Clients commit to a data rate and pay monthly for any additional bandwidth above that rate.
ITP’s Network Operations Centre uses a visual and intuitive monitoring tool that allows us to measure the efficiency and quality of clients connectivity. Both ADSL and Ethernet devices can be monitored. A heat tile RAG status of device availability is displayed. Round trip delay and packet loss from ITP’s and Suppliers core network to customer devices is monitored, generating reports and graphs in real-time. A detailed analysis of line throughput and bandwidth usage is measured against line capability. Unusual events and availability is reported.