ITP Remote Support Tool PDF Print E-mail

By Clicking on this link, you agree to allow an ITP Support Engineer to access your computer and to pay the applicable hourly support charge for the time taken to resolve the issue. Click yes and accept to proceed to run if you recieve a security warning . When you run the program , you will recieve an Id number which you give to the ITP Support Engineer.

        

         If you are a Mac user, Please click on this link.



About The Tool

Encryption
The ITP Remote Support Tool includes full encryption, based on RSA private-/public key exchange and RC4
session encoding. This technology is based on the same standards as https/SSL and is
considered completely safe by today's standards.
The key exchange also guarantees a full client-to-client data protection. This means that
even our routing servers will not be able to read the data stream.
Access Protection
In addition to the PartnerID TeamViewer generates a session password that changes with
every start of the software to ensure added prevention of unauthorized access to a remote
system.
Security relevant functions like file transfer require additional, manual confirmation of the
remote partner.
Also it is not possible to control a computer invisibly. For data protection reasons the person
sitting on the remote computer has to be able to detect when someone is accessing the
machine.
Code Signature
All program files are secured using VeriSign code signing technology. This allows you to
verify the origin of the executables you received.
Even the QuickSupport Custom Design tools are dynamically signed during generation.
 

ITP Host Software for regular or support Contract users.

By Clicking on this link, you agree to allow the installation of a host service on a computer / server to allow an ITP Support Engineer to access your computer at a future time required by you as part of a support request or agreement and to pay the applicable hourly support charge for the time taken to resolve the issue. Click yes and accept to proceed to run if you recieve a security warning . When you install the program , you will recieve an Id number which you give to the ITP Support Engineer.

 

 To buy The remote Support Tool we use for your company you can make use of our affiliate link to get discounted prices . Please contact 0844 543 0900 for details !

 

 

 

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What Customers Say...

Hens Vlam-Verwaaijen
Date: Aug 04, 2010


Alex and IT Partnership. Alex is kind of a magician to me: he is able to do long distance repairs. I sit in front of my laptop somewhere in Holland with the phone at my ear and Alex tells me what to do and then, all of a sudden, I see my mouse moving on its own over my screen and after a whil...

Hosting Server Status

System status
System status updates.
  • Some customers with Exchange mailboxes will currently be unable to connect to retrieve their mail.

    Our engineers are currently investigating.

    This issue is now resolved.
    Status of this entry is Closed
  • Customers may find they are unable to login to our Webmail or SiteBuilder service at present. Our engineers are working to resolve this issue as a priority.

    This issue is now resolved.
    Status of this entry is Closed
  • Customers are unable to retrieve new mail from their inbox. Email is being queued for delivery and no messages will be lost as a result of this issue. Our engineers are investigating the cause as a priority and we apologise for any inconvenience caused.

    Update 09:00 - Our engineers have identified and resolved the issue, and email is now being delivered. However there will still be some delays until all queued emails have been sent.

    Update 09:30 - All queued mail has been delivered and normal service has resumed.
    Status of this entry is Closed
  • Some customers may currently be experiencing a delay with incoming emails. Engineers are investigating this issue.

    Problem resolved 11:55. Mails will now queue as normal.
    Status of this entry is Closed
  • Our engineers will be conducting maintenance to our shared hosting network on Thursday 26th August between 00:00 and 00:45. As a result of this work a small proportion of customers may find their websites become unavailable for no more than 5 seconds. We apologise for any inconvenience caused.

    00:50 - This maintenance is now complete.
    Status of this entry is Closed